Research & benchmarking

Businesses must understand what their customers, competitors and other best in class organisations are doing and the benefits of those measures before committing to major changes.

Organisations must continually adapt to face the ever-changing global business environment. With customer-driven supply chains becoming more and more international, customers must be increasingly agile to reflect business and operational trends globally, regionally and locally.

We provide quantitative and qualitative information and performance data on market and supply chain operations across and within markets to help support decision making. This can be both at a high level, in terms of major direction and trends, and at the detailed measures and KPIs - the key drivers for a particular area of an operation.

With our partners, we have access to an extensive database of industry and market intelligence, which is used to support our services in providing real insight for our clients.

We undertake specific and tailored research and benchmarking studies for companies - on market trends and developments, supply chain and logistical performance, and business opportunities based on developing their supply chain structures.

An important aspect of our research is the expert insight we bring to the reports conclusions. The interpretation of what the information and data means for the client is where the real value is provided.

Examples include:

• benchmarking the relative performance of the food supply chains of the major retailers for a client led to a clear direction for their investment
• market-facing analysis and modelling of an industry sector to elicit market size and likely customer responses and buying behaviours
• sourcing investigation to determine the cost effective supply origins for electronic products and their repairs.