The omni-channel opportunity
David Wild, CEO of Domino's Pizza and member of LCP's Advisory Board - "Retailers should accept the 'Omni-channel' challenge laid down by consumers researching and buying mobile devices, computers and physical stores within the same shopping journey
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With major implications for businesses, how are retailers responding and where is the next service battleground? Following his recent presentation at the CILT Conference, Phil Streatfield explores the topic further .... Read more >
LCP’s widely acclaimed 2013 report which provided in-depth insight into the thinking of Retail Boards in the UK and USA in relation to the development of their Omni-channel approach and the business models needed to support them. ... Read more >
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