Shifting to a single solution

Article from Retail Week, quoting Stuart Higgins, looks at the merger of Sainsbury's groceries and non-food websites, completing this month. Previously food and non-food had to be purchased separately involving separate transactions, deliveries etc. 

"A shift to a single online fulfilment model isn't easy.  It requires alignment of product flows, integrated planning systems, common organisation structures, aligned KPIs and incentives and an integrated planning systems, common organisational structures, aligned KPIs and incentives and an integrated view of data and insight that provides the basis for enhanced business decision-making through a detailed view of channel economics".

To read the article click here.   Please note you will need a subscription to Retail Week to access the full article.